Privacy

At Heritage Plumbing, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and physical address when you fill out contact forms or request a service.
• Service Information: Details about the plumbing services you inquire about or schedule.
• Automatically Collected Information: Your IP address, browser type, operating system, pages visited, and time spent on the site via cookies or tracking tools.

2. How We Use Your Information

We use your information to:

• Provide and manage plumbing services
• Respond to your inquiries or service requests
• Send appointment confirmations and updates
• Improve our website and customer service
• Send marketing emails (only with your consent)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Trusted service providers who help us operate our website or business (e.g., scheduling software)
• Government or legal authorities if required by law

All third parties are required to keep your data secure and only use it for authorized purposes.

4. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience. You can disable cookies in your browser settings, but doing so may limit website functionality.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt-out of marketing communications at any time

To exercise your rights, contact us at [email protected].

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Heritage Plumbing
📞 (866) 418-0864
📧 [email protected]